Culture et tradition

Bénin/Religion : Winlin Ko Tchè, Fu Tula et de Abla Woli pour une nouvelle année radieuse mais…

Une consultation publique du Fâ « TOFA » le 04 décembre dernier renseigne que l’année 2022 sera une année radieuse mais les hommes seront faibles sexuellement, a renseigné nos confrères de Africa Zoom.

« Winlin Ko Tchè » suivi de « Fu Tula et de Abla Woli » ont annoncé une année 2022 radieuse avec beaucoup de très bonnes nouvelles.

Le Dr Juste Danhouegnon encore appelé Prince Vognon a relaté que lee Fâ annonce la faiblesse sexuelle et l’impuissance sexuelle pour les hommes en 2022 mais les hommes sont tous invités à faire preuve de prudence et de vigilance.

Rappelons que des sacrifices sont prévus pour pallier l’annonce du mal des hommes.

L’agriculture béninoise va connaître un grand essor en 2022 avec une grande stabilité financière dans le pays.

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    Sunday, Jan 22
    Table of Contents
    Outsourcing customer support is a great way to provide affordable but reliable service to
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    Advantages of Customer Support Outsourcing
    Admittedly, not all company startups have leaders who are experts in every facet of their operations.
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    By assigning customer support to expert outsourcing service providers, leaders
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    Enhance Customer Experience
    Given the opportunity to communicate and interact with customer service,
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    Top 10 Customer Support Outsourcing Companies

    We’ve narrowed down the list of companies with great customer service to the top 10 most prominent ones in 2022.
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    1. Helpware

    Helpware started in 2015 with the initial goal of providing support to startup companies.
    Over the years, the company has grown big and is confident enough
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    outsourcing solutions.
    Providing back office, technical, and customer support, Helpware specializes in assisting companies in various support areas.
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    Services, Back Office Support, Data Labeling,
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    provides only dedicated agents, in-house training, and equipment to help
    its clients boost their productivity from day one. Now it’s one of the top customer service companies in the US and
    European markets with numerous awards and positive reviews from satisfied clients on Clutch and other reputable platforms.
    Helpware’s people-focused culture seems very attractive to
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    Pros:
    Shows outstanding flexibility when providing for clients’ specific needs.
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    Offers turn-key solutions, so you don’t have to look for either option separately.

    Helpware’s focused on developing its people and their skills and it pays off
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    Some global brands are happy to have their customer support outsourced to Helpware.

    2. Sykes

    U.S.-based Sykes is one of the pioneers of the BPO industry.
    Established in 1995, the company trailblazed its way to the top and was one of the first BPOs to open multiple locations.

    In 2021, the Sitel Group acquired Sykes to widen its reach and increase
    its capacity.
    Sykes is one of the top 10 service companies and leading service providers of demand generation and customer engagement services, with clients included in the top 2000 companies worldwide.

    At the core of Sykes’ business are its staple services:
    outsourcing, customer experience, service to sales, digital transformation, and brand extension.
    Pros:
    Sykes maintains a pool of service agents from its clients’ home countries.

    The company is well-versed in matters concerning data privacy.
    Specifically, Sykes follows various privacy guidelines, including HIPAA compliance and Payment Card Industry (PCI)
    data security certification.

    3. Ascensos

    Founded in 2013 in the UK, Ascensos is one of those outsourced customer service companies that wanted
    to change the customer experience by applying a personal touch to customer
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    In addition, its contact center operation locations include the UK, Romania, Turkey,
    and South Africa.
    Pros:
    Ascensos is more nearshore than an offshore support center,
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    Companies that outsource customer service to Ascensos value the fact that it supports diversity and inclusivity
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    Although there aren’t any published pricing rates, instead, Ascensos will individually respond to requests for quotes, the prices of
    this outsourcing customer service company are more than affordable.

    4. Teleperformance

    With more than 40 years of experience in the BPO industry,
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    and front-office customer support. It also offers back-office services such
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    Pros:
    Teleperformance is a truly global service provider.
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    5. VXI

    VXI Global Solutions is one of those outsourcing agencies that offer customer
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    VXI employs more than 35,000 workers in 43 countries throughout North America, Asia, Europe, and the Caribbean.
    The company also prides itself on its ability to help clients resolve major CX and employee experience (EX)
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    Pros:
    High CX expertise leads to enhanced customer and employee experience.

    VXI displays an uncanny ability to scale up or down to fit its client’s capabilities.

    6. InfluX

    In its quest to build the world’s first remote-only
    CX team, InfluX managed to recruit employees
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    Pros:
    Less dependence on automation and more on human interaction make for a
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    Having employees in every time zone solves the common offshore problem of
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    Pay-as-go pricing may be attractive to some clients who prefer flexible packages.

    7. Skycom

    Skycom is also on the list of nearshore outsourcing companies that specialize in multi-continent support services.

    The company employs native English contact center
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    Skycom also offers a full range of services, including business
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    With more than 15 years of experience, Skycom also employs over 2,000 workers
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    Pros:
    Nearshore operations mean fewer problems dealing with time zone and distance differences.

    Skycom covers a wide range of industries, including healthcare, travel, utilities,
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    8. Integra

    Integra’s differentiator is its focus on training its workforce in customer psychology.
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    Starting with four employees in 2004, Integra currently employs more than 1,400 workers stationed across four countries.
    It handles customer service duties over the phone, email, live chat, or
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    Pros:
    Integra offers some of the most cost-effective solutions in the industry.

    Sales psychology is also an incredible asset to have if you work in a customer support
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    9. Telus

    Telus International is one of the world’s leading digital CX innovators.
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    Pros:
    Telus International is a premium multilingual contact center.

    It is one of those IT support outsourcing companies that offer top-tier customer support services in various countries
    and more than 50 languages.
    Telus is famous among IT services outsourcing companies for organizing an annual charitable initiative called
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    10. Arise

    Arise is a 25-year-old United States-based company that specializes in providing support outsourcing services across the USA.
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    Choose the Best Outsourcing Companies That Fit
    Your Needs
    Deciding which outsourcing providers to contact for your customer support outsourcing needs?
    Perform the necessary research before settling on your choice.
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    No one-size-fits-all solution exists when it
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